Terms & Conditions

Health & Safety, Insurance and compliance  (Documents available on request)

• Public Liability Insurance is in place (confirmed level of £5,000,000 for Public/Products Liability) with Self Assured Underwriting Agencies Ltd.
• Outdoor First Aid and Mental Health first aid certificates are valid and up-to-date.
• Open Awards Level 3 Certificate in Forest School Programme Leadership (RQF) Award date: 23^rd April 2019
• MSBR (Mindfulness Based Stress Reduction) certificate.
• A comprehensive site and activity risk assessment is undertaken for all workshops
• CIPD membership with a requirement to adhere to the CIPD Code of Conduct and Ethics (cipd.org)

Safeguarding

Safeguarding children and vulnerable adults is a priority for Wild Workforce CIC. All employees, freelancers and any volunteers will be required to be a member of the PVG scheme. A copy of our comprehensive Safeguarding Policy is available on request from clare@wildworkforce.com.

Equality, Diversity and Inclusion

Wild Workforce CIC is committed to encouraging equality, diversity and inclusion among our workforce and in its services to employers, customers and delegates and eliminating unlawful discrimination.

A copy of the Wild Workforce CIC Equality, Diversity and Inclusion Policy is available on request by contacting Clare on clare@wildworkforce.com.

Reasonable Adjustments

Please let Wild Workforce CIC know if any adjustments can be made to enable you to participate in a service or workshop offered by Wild Workforce CIC.

Green Health workshops

By taking part in a workshop activity you acknowledge/accept that you are over 16 years of age. If under 16 years of age the appropriate consents will be obtained. If you have a medical or mental health concern/problem or health-related question you will consult with your GP before participating. If you are/think you may be pregnant please let Wild Workforce CIC know in advance of any workshops.

It is important that you listen to your own body and only take part in the workshop activities you feel comfortable with and are within your capability. You must make the workshop leader aware of any medical or mental health conditions or injuries which might affect participation. If at any time you have a question, feel unsafe or unwell you must inform the workshop leader immediately and discontinue further participation in the workshop.

The information, advice and workshop activities  are not intended to be a substitute for mental health or medical counselling/advice. The workshops are not therapeutic interventions. They are designed to inform and develop tools using a variety of learning methods.  Participation in some activities outdoors usually involves potential risk of injury. By booking, you confirm that you are in good health and are able to take part in workshop activities and take full responsibility for your own health and wellbeing and agree that any instructions received will be used at your own risk. You confirm you have disclosed any relevant medical information and understand that you are participating at your own risk.

Photography and video consent

By booking you may be asked to give your verbal consent to be videotaped, audio recorded and/or photographed during the workshops, and grant the workshop leader the right to own, use and modify the images and/or recordings for any purpose, including advertisements, marketing, and commercial purposes and in all forms of media, without any compensation (including royalties) in perpetuity. By giving verbal consent you waive any right to inspect or approve any images or recordings and waive any rights of ownership to the same.

Covid 19

Covid-safety: We ask that participants follow the Scottish Government Guidelines on coronavirus including, if appropriate, taking a lateral flow test on the day of the workshop and not attending if you have a positive test or symptoms. We will keep government guidance under review and appropriate safety measures will be in place depending on the guidance at the time.

Standards of behaviour

All workshop participants must act in an appropriate, acceptable way adopting the principles of dignity, inclusion and respect. Any personal information shared within a workshop should be treated as confidential and must not be disclosed out with the workshop. Any unprofessional or disrespectful behaviour will result in the participant being asked to leave. If a participant is attending as an employee then their employers HR policies will also apply.

Cancellation policy
Cancellation by participants is permitted up to 72 hours before a workshop for a workshop credit which will enable you to re-book on a workshop within 12 months of the date of the original workshop. Alternatively you can “gift” your workshop place to a colleague of the same employer. If you need to cancel within 72 hours of a workshop then you are entitled to “gift” your workshop place to a colleague of the same employer enabling them to attend in your place. Unfortunately no refund will be able to be given if you cancel within 72 hours and you are not able to “gift” your place to a colleague of the same employer. In all cases please email clare@wildworkforce.com asap so arrangements can be made.

Wild Workforce CIC will only cancel workshops in the event of illness of a workshop leader or in adverse weather conditions (very high winds). Workshops will not be cancelled solely due to poor weather, rain or snow or low number of workshop participants. In the event of cancellation by Wild Workforce CIC a full refund or change of date will be offered to all participants.

Clothing, equipment, catering and resources.

Please have regard to weather conditions and layer clothing appropriately. Please bring walking boots or footwear suitable for muddy conditions, a waterproof jacket, waterproof trousers if you have them (for sitting on the ground), water and any medications. Any catering, all learning resources, tools and equipment are included in the price of the workshops (except for lunch which will be an additional charge). Please do not reproduce any materials provided without express permission.

Complaints & Satisfaction Guarantee

If you have a concern or complaint about the conduct of staff or any service offered by Wild Workforce a copy of our Complaints policy and procedure is available on request (clare@wildworkforce.com).

If you are unsatisfied with the quality of a service or feel that learning outcomes have not been met then please contact Wild Workforce CIC asap either face to face or on clare@wildworkforce.com. Wild Workforce will be happy to offer a credit to attend a further workshop free of charge or the opportunity to “gift” this credit to another person with the same employer in the event of customer dissatisfaction.