Terms & Conditions

Wild Workforce – General terms of business, cancellation and health waiver

Please read and confirm acceptance before you book or attend any workshops with Wild Workforce.

Insurance and compliance  (Documents passed to Falkland Estate and available on request)

  • Public Liability Insurance is in place (confirmed level of £5,000,000 for Public/Products Liability) with Self Assured Underwriting Agencies Ltd.
  • Outdoor First Aid and Mental Health first aid certificates are valid and up-to-date.
  • Open Awards Level 3 Certificate in Forest School Programme Leadership (RQF) Award date: 23rd April 2019
  • MSBR (Mindfulness Based Stress Reduction) certificate.
  • A comprehensive site and activity risk assessment has been undertaken for the workshops on Falkland Estate.
  • Member of the CIPD with a requirement to adhere to their Codes of Practice of Professional Conduct.

Reasonable Adjustments

Please let Wild Workforce know if any adjustments can be made to enable you to participate in a service or workshop offered by Wild Workforce. A copy of our Equality, Diversity and Inclusion Policy is available on request from clare@wildworkforce.com.

Wellbeing Workshops & Health & Safety (site risk assessment available on request)
By taking part in a workshop activity you acknowledge/accept that you are over 16 years of age and that if you have a medical or mental health concern/problem or health-related question you will consult with your GP before participating. If you are/think you may be pregnant please let Wild Workforce know in advance of any workshops.

It is important that you listen to your own body and only take part in the workshop activities you feel comfortable with and are within your capability. You must make the workshop leader aware of any medical or mental health conditions or injuries which might affect participation. If at any time you have a question, feel unsafe or unwell you must inform the workshop leader immediately and discontinue further participation in the workshop.

The instructions and advice presented are not intended to be a substitute for mental health or medical counselling/advice. The workshops are not therapeutic interventions. They are CPD L&D workshops designed to inform and develop tools using a variety of learning methods.  Participation in some activities outdoors involves potential risk of injury. By booking, you confirm that you are in good health and are able to take part in workshop activities and take full responsibility for your own health and wellbeing and agree that any instructions received will be used at your own risk. You confirm you have disclosed any relevant medical information and understand that you are participating at your own risk.

All delegates must act in an appropriate, acceptable way adopting the principles of dignity, inclusion and respect. Any behaviour falling out with this standard will be asked to leave the workshop.

Photography and video consent

By booking you may be asked to give your verbal consent to be videotaped, audio recorded and/or photographed during the workshops, and grant the workshop leader the right to own, use and modify the images and/or recordings for any purpose, including advertisements, marketing, and commercial purposes and in all forms of media, without any compensation (including royalties) in perpetuity. By giving verbal consent you waive any right to inspect or approve any images or recordings and waive any rights of ownership to the same.

Covid 19

Covid-safety: We ask that participants follow the Scottish Government Guidelines on coronavirus.  Including, if appropriate, taking a lateral flow test on the day of the workshop and not attending if you have a positive test or symptoms. We will keep government guidance under review and appropriate safety measures will be in place depending on the guidance at the time.

Cancellation policy

Falkland Estate Workshops – Cancellation by participants is permitted up to 48 hours before a workshop for a workshop credit which will enable you to re-book the workshop within 12 months of the date of the original workshop. Alternatively you can “gift” your workshop place to a colleague of the same employer. If you need to cancel within 48 hours of a workshop then you are entitled to “gift” your workshop place to a colleague of the same employer. Unfortunately no refund will be able to be given if you cancel within 48 hours and you are not able to “gift” your place to a colleague of the same employer. In all cases please email clare@wildworkforce.com asap so arrangements can be made.

Wild Workforce will only cancel workshops in the event of illness of a workshop leader or in adverse weather conditions (very high winds). Workshops will not be cancelled solely due to poor weather, rain or snow or low number of workshop participants. In the event of cancellation by Wild Workforce a full refund or change of date will be offered to all participants.

Clothing and equipment

Please bring walking boots or footwear suitable for muddy conditions, a waterproof jacket, waterproof trousers if you have them (for sitting on the ground), water and any medications. Hot drinks and lunch are provided for all workshops on Falkland Estate and all learning resources, tools and equipment are included in the price of the workshops. Please do not reproduce any materials contained in the Wellbeing Resource pack without express permission. The “Mind” booklets are paid for by Wild Workforce and cannot be reproduced.

Complaints & Satisfaction Guarantee

If you have a concern or complaint about the conduct of staff or any service offered by Wild Workforce a copy of our Complaints policy and procedure is available on request (clare@wildworkforce.com).

If you are unsatisfied with the quality of a service or feel that learning outcomes have not been met then please contact Clare asap either face to face or on clare@wildworkforce.com. Wild Workforce will be happy to offer a credit to attend a further workshop free of charge or the opportunity to “gift” this credit to another person with the same employer.

Equality, Diversity and Inclusion

Wild Workforce is committed to encouraging equality, diversity and inclusion among our workforce and in its services to employers, customers and delegates and eliminating unlawful discrimination.

A copy of the Wild Workforce Equality, Diversity and Inclusion Policy is available on request by contacting Clare on clare@wildworkforce.com.

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